Screen captures are the PNG files people lose most often. You delete one by mistake. You save one that turns out broken. Either way, you can usually get it back. What follows covers where each platform stores captures, the undelete tools already on your device, and how to repair a PNG that saved but won't open.
Where Windows Stores Captures
Windows puts captures in different folders depending on the shortcut you press. Know the folder, and you know where to look first.
Print Screen Key
Press Win+PrtScn. The full-screen PNG lands in Pictures\Screenshots. That folder is the default, every time.
Snipping Tool
Win+Shift+S opens the Snipping Tool. The selection copies to your clipboard. Recent versions can also auto-save PNGs to Pictures\Screenshots. Turn that on in the tool's settings if you want a file as well as the clipboard copy.
Not sure where a capture went? Check Pictures\Screenshots. The Snipping Tool may have dropped it there.
Where MacOS Stores Captures
macOS saves captures to the Desktop. The shortcut you use decides what gets captured.
- Cmd+Shift+3: Whole screen. A PNG appears on the Desktop.
- Cmd+Shift+4: Selected area. PNG, Desktop.
- Cmd+Shift+5: Opens the capture tool. You can pick a different save location here.
If you changed the save location in the tool's settings, check that folder. Otherwise, look at the Desktop.
Undelete Tools Already on Your Device
Before you reach for recovery software, use what the operating system gives you. Deleted files sit in a holding area first.
Windows Recycle Bin
Deleted files land here unless you removed them permanently. Open the Recycle Bin from the desktop, find your PNG captures, right-click, and choose Restore. They return to their original folder.
macOS Trash
Open the Trash from the Dock. Find the captures. Right-click and choose Put Back. They reappear where they were, usually the Desktop.
iPhone and iPad Recently Deleted
Photos > Albums > Recently Deleted holds deleted captures for 30 days. Open Photos, tap Albums, tap Recently Deleted, select what you want, and tap Recover. After 30 days, they are gone for good.
Recovering Captures After Permanent Deletion
No longer in the Recycle Bin, Trash, or Recently Deleted? You can still try file recovery. These steps work for any PNG.
- Stop using the device. Every new save can overwrite the deleted files.
- Pick a recovery tool that handles PNGs and your operating system.
- Scan the drive where the captures lived. On Windows, that's usually C:. On macOS, the internal drive. For an iPhone, you need a desktop tool that can access the device storage.
- Restore the found PNGs to a different drive or folder. Never back to the same location.
Recovery is never certain. Overwritten files are gone. Act fast.
Fixing a Corrupted PNG Capture
A capture can save but arrive broken. The app crashed. The disk was full. The result is a truncated file: the top of the image shows, the rest is gray or blank.
Spotting Corruption
An error on open, or an image cut off partway down, points to corruption. The capture saved while the application froze or storage ran out.
What You Can Fix
For a truncated capture, you may recover only the top portion. Some repair tools reconstruct the file by discarding the corrupted bottom. That missing data was never written to disk. If the damage is light, a repair tool can fix the file header or checksum and make the whole image viewable again.
Online PNG repair services exist. Upload the broken file. Download the fixed version if the repair succeeds.
Not Losing Captures in the First Place
- Confirm your save location. On Windows, make sure captures go to Pictures\Screenshots. On macOS, know they land on the Desktop unless you change it.
- Back up regularly. Copy the Screenshots folder or Desktop to an external drive or cloud storage.
- Don't save captures when the disk is nearly full. Low space invites truncated files.
- Deleted a capture by accident? Check the Recycle Bin, Trash, or Recently Deleted immediately.